隨著ACCA2010年12月份考試的結束，考生正式進入ACCA2011年6月份的考試備考當中，為幫助廣大考生迅速掌握考試要點，定位好備考重點，正保會計網校本著服務廣大考生、努力讓廣大考生的復習、備考事半功倍的宗旨，將陸續公布2011年6月份ACCA考試大綱和學習指南，以饗考生！該大綱和學習指南旨在幫助考生規劃學習，并為每一部分的考點提供詳細的信息。

　　C BUSINESS PROCESS CHANGE

　　1.The role of process and process change initiatives

　　a)Advise on how an organisation can reconsider the design of its processes to deliver a selected strategy.[3]

　　b)Appraise business process change initiatives previously adopted by organisations.[3]

　　c)Establish an appropriate scope and focus for business process change using Harmon's process-strategy matrix.[3]

　　d)Explore the commoditisation of business processes.[3]

　　e)Advise on the implications of business process outsourcing.[3]

　　f)Recommend a business process redesign methodology for an organisation.[2]

　　2.Improving the processes of the organisation

　　a)Evaluate the effectiveness of current organisational processes.[3]

　　b)Describe a range of process redesign patterns.[2]

　　c)Establish possible redesign options for improving the current processes of an organisation.[2]

　　d)Assess the feasibility of possible redesign options.[3]

　　e)Assess the relationship between process redesign and strategy.[3]

　　3.Software solutions

　　a)Establish information system requirements required by business users.[2]

　　b)Assess the advantages and disadvantages of using a generic software solution to fulfil those requirements.[2]

　　c)Establish a process for evaluating,selecting and implementing a generic software solution.[2]

　　d)Explore the relationship between generic software solutions and business process redesign.[2]